Restoration Project Manager - Mitigation
Salem
Restoration Project Manager - Mitigation
Full Time • Salem
Benefits:
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
Turn property damage into a plan—and help customers get their lives back on track.
ServiceMaster Restore is looking for a Restoration Project Manager – Mitigation to manage restoration projects from initial inspection through completion and collection.
This is not a desk-only position. You’ll meet customers, inspect damage, develop scopes, prepare estimates, sell projects, coordinate production, communicate with insurance professionals, and drive projects across the finish line.
We’re looking for someone who combines sales ability, project management, customer service, and leadership.
What You’ll Do
- Respond to water, fire/smoke, mold, packout, and specialty-loss opportunities.
- Inspect properties and determine appropriate scopes of work.
- Prepare estimates and supporting documentation.
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Sell projects and obtain signed contracts/authorizations.
- Communicate with customers, adjusters, agents, and property managers.
- Coordinate crews, subcontractors, and internal support staff.
- Monitor schedules, costs, documentation, and profitability.
- Maintain accurate files using Restore 365, Mitigate, DocuSketch, and other systems.
- Meet applicable insurance carrier and TPA requirements.
- Identify legitimate additional restoration needs.
- Resolve project issues quickly and professionally.
- Complete billing, collections, and project closeout.
- Participate in emergency response when needed.
Who We’re Looking For
We’re interested in candidates with experience in restoration, construction, insurance claims, roofing, remodeling, estimating, property management, home services, or consultative sales.
You should be:
- Organized and able to manage multiple projects.
- Comfortable working with customers during stressful situations.
- Confident selling without high-pressure tactics.
- Able to communicate effectively with insurance professionals.
- Focused on revenue, gross profit, collections, and customer service.
- Comfortable holding crews and vendors accountable.
- Tech-savvy and willing to learn new systems.
- A strong problem solver who takes ownership.
- Competitive, accountable, and motivated by results.
Restoration experience is valuable, but sales ability, leadership, character, and willingness to learn are equally important.
What Success Looks Like
Successful Project Managers own their projects from beginning to end:
Contact → Inspection → Estimate → Sale → Production → Billing → Collection → Closeout
You’ll know where your projects stand, what needs to happen next, and what obstacles need to be removed.
Compensation
Base Salary + Performance-Based Commission/Bonus
Our compensation rewards Project Managers who generate and close revenue, produce profitable projects, maintain strong documentation, drive collections, and build strong customer and insurance relationships.
Strong performers have the opportunity to earn $100,000+ annually.
Requirements
- Valid driver’s license and ability to meet company driving requirements.
- Strong written and verbal communication skills.
- Comfortable with computers, tablets, and mobile apps.
- Ability to travel throughout our service area.
- Ability to work in active restoration/construction environments.
- IICRC certifications are a plus but not required for the right candidate.
BUILD PROJECTS. LEAD PEOPLE. HELP CUSTOMERS. GROW YOUR CAREER.
If you’re a project manager, estimator, salesperson, restoration professional, or construction professional looking for a career where your performance directly impacts your income and growth, we want to hear from you.
Apply today to join ServiceMaster Restore.
Compensation: $72,000.00 - $105,000.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
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Great Company Culture
Competitive pay
Exciting work that makes real differences in people’s lives
No two days are the same!