Water and Fire Restoration Technician Knoxville

Water and Fire Restoration Technician

Full Time • Knoxville
Position Overview
Monitors, inspects and completes tasks for Fire and Water Restoration jobs to ensure completion of drying, demolition and various restoration activities.

Job Benefits
  • Pay is $16-$22/ hour, based on experience
  • 5 PTO days/year
  • Paid holidays
  • Health care reimbursement
  • Employer match 401k plan
  • Company vehicle while at work 
  • Overtime and bonuses available
  • Company phone
  • Uniforms provided
  • Paid vacation
Job Responsibilities
  • Completes assigned jobs according to company processes while maintaining quality control on each job
  • Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
  • Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Job Requirements
  • Experience in the restoration or construction industry not required but preferred 
  • Valid Drivers’ License and satisfactory driving record
  • Good verbal and written and communication skills
  • Good customer service skills
  • Reports to work on time in a clean, complete uniform 
  • Certifications are not required but preferred: 
    • WTR – Water Damage Restoration Technician 
    • ASD – Applied Structural Drying Technician
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
  • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.   
  • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
  • Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Company Culture 
  • Team oriented culture
  • Career growth potential
  • Company provided training programs
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $16.00 - $22.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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Great Company Culture
Competitive pay
Exciting work that makes real differences in people’s lives
No two days are the same!