Water Restoration Estimator

Position Summary

The Water Restoration Estimator role is critical for the success of a restoration company, as they are responsible for creating estimates in Xactimate utilizing the program guidelines and IICRC standards.

We are currently searching for a full-time estimator to write estimates for water damage and follow up with both the customer and insurance adjuster for payment of the job. This is an entry level position that does not require experience, but the ideal candidate will have some experience in the water restoration/construction or insurance industry. They must be detail oriented and can build a job estimate with precision and efficiency. In addition, the candidate will have strong communication skills with both the customer and the insurance industry, strong computer skills and have some working knowledge of collections. This position is a hybrid role consisting of in office, on site and remote working locations. Compensation is commensurate

Duties & Responsibilities

Generate initial scope from office setting and occasionally onsite visit with Lead Tech.
Document loss with clear and descriptive job photos and upload into operating system/software
Writes mitigation estimates using Xactimate and other estimating software- this can be trained
Communicates conversations and key information from the job using the notes feature in required software
Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
Communicates with lead tech to ensure all required documentation is complete (photos, notes and documents signed)
Record of Drying using mobile software- this can be trained
Determine labor and equipment costs
Communicate w/ insurance companies, and adjusters via phone and email in a timely manner and acts as a liaison
Manage all estimate documents
Addresses estimate exceptions in a timely manner

Requirements

Administrative experience (in the restoration industry preferred) or service industry
Highly motivated, detail oriented, able to work independently
Outstanding organizational, time management and follow up skills
Self-starter who thrives in a fast-paced environment
Able to handle multiple projects at once
Strong communication skills and ability to work in a professional manner with customers and insurance industry
Bilingual a plus
Xactimate experience a plus
Valid Drivers License

Benefits: We are proud of our extensive employee

Medical Benefits
Dental Insurance
Paid Vacation
401K Savings Plan
And more

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 30 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Most time will be spent in an office environment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation: $17.00 - $19.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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